Heytea's "Super Plant Tea" family has welcomed a new member, the Red Beet Beauty Bottle, and the pace of new product launches in the fruit and vegetable beverage track is remarkable. However, behind the frequent launches, the work intensity in store back kitchens is constantly increasing. From the original chia seed slimming bottle to the bitter melon fire-clearing slimming bottle, and now to the new red beet product, employees are constantly busy around the sink, cutting board, and blender, washing vegetables, peeling, chopping, blanching, and juicing, with increasingly complicated procedures. The surge in orders during the National Day holiday has made workers complain endlessly, with some sighing that they have to process more than ten jin of fruits and vegetables a day, and blenders even overloaded to the point of smoking and breaking down. This article takes you through the real working conditions of Heytea's back kitchen employees, and the little-known daily hardships under the fruit and vegetable beverage craze. [more…]

Recently, a video of a CoCo milk tea shop employee eating watermelon while cutting it has sparked heated discussion online. The video shows the employee, while preparing ingredients for a watermelon drink, not wearing gloves, cutting off a piece and eating it directly, then continuing to process the remaining fruit. This behavior might be harmless in a home kitchen, but in a restaurant back kitchen it touches a sensitive nerve regarding food safety and operating standards. Some netizens believe that an employee daring to eat the ingredient actually proves the food is fresh, but more people are concerned about saliva contamination, food waste, and the lack of corporate rules. The manager of the shop involved responded that they are verifying the matter, but had not received authorization from headquarters to publicly announce the handling result. The incident once again pushes the hygiene management and employee operating habits of restaurant back kitchens into the focus of public opinion. [more…]

The daily work life of milk tea shop employees has always been a hot topic on social media, but recently a post by a ChaPanda employee unexpectedly went viral because the kitchen scenes were too "creepy." Dark red mulberry juice covered the counter, blender, and filter bags, and combined with the scene of black gloves squeezing the juice, many netizens said it looked like a horror movie. It is understood that these scenes come from ChaPanda's daily operation of freshly squeezing mulberry juice when preparing ingredients for products such as "Wu Qi Ma Hei" and "Triple Berry Goodnight Cup." Because mulberries are high in anthocyanins and have a deep color, the juicing process is not only time-consuming and labor-intensive, but also very likely to stain clothes and the work area. Employees have complained one after another on social media, and even turned these scenes into jokes such as the "ChaPanda Mulberry Man-Eating Incident" to share, triggering a lot of resonance. [more…]

Tea Baidao's classic mulberry fruit tea "Wu Qi Ma Hei" returns this year in an upgraded form, alongside the new release "Triple Berry Good Night Cup." The official promotion claims the new version focuses on freshly peeled and freshly squeezed same-day ingredients, with a stronger juicy pulp burst, and consumers are buying into it. However, for the workers in the store kitchens, this upgrade has turned into a nightmare—switching from frozen mulberry pieces to fresh mulberries turns one step into many, multiplying the prep difficulty and workload. Complaints flood social media, with employees exclaiming "peeling until crazy" and "prepping until insane." This article takes you behind the production changes and frontline employee feedback for this seasonal limited-edition drink. [more…]

Tea Baidao's recently launched "Super Veggie" drink series, from the wheatgrass-starring "Cat Grass Juice" to the bell pepper mixed fruit "Vitamin C Fast Burn Bell Pepper," has attracted a large number of consumers eager to try the novel combinations, and has also driven store sales growth. However, the other side of the product's hot sales is the heavy manual juicing task facing back-kitchen employees. Because stores use smoothie machines rather than professional juicing equipment, the fruits and vegetables are blended into a thick puree, and employees must repeatedly knead and squeeze filter bags to extract juice. During peak periods, demand exceeds supply, leaving many staff members crying out in despair. This article will take you behind the scenes of the real production process and the voices of employees behind this fruit and vegetable juice craze. [more…]

Recently, Tim Hortons (Tims), a well-known Canadian coffee chain, has been hit by a series of food safety incidents that have drawn widespread consumer attention. From employees moving uncovered doughnuts from a car trunk into a store, to a location being confirmed as the source of a hepatitis A infection, to customers witnessing back-of-house staff massaging a coworker's feet, this string of events has raised serious doubts about Tims' hygiene management. Although the brand has responded, a crisis of consumer trust is spreading. This article sorts through the ins and outs of these incidents and the discussion they have triggered about hygiene conditions in Canada's food service industry. [more…]

Recently, a shocking sudden incident occurred inside a Good-Me milk tea shop in Guangdong. A completely naked man holding a knife suddenly burst into the store, where multiple customers were waiting to pick up their drinks at the time. Facing this critical situation, four employees remained calm in the face of danger and, through patient maneuvering and decisive action, ultimately joined forces with concerned members of the public and police officers to subdue the knife-wielding man, with no one injured throughout the entire process. After the incident video circulated online, it attracted widespread attention, and netizens praised the employees' bravery. On May 26, Good-Me officially issued a commendation notice, awarding the four employees the title of "Advanced Individual in Courageous Action" and giving them monetary rewards. Front Street Coffee continues to follow developments in the coffee and beverage industry, bringing you the latest report. [more…]

During Valentine's Day, major chain beverage brands have been launching rose-themed products one after another. Chagee, in collaboration with the Museo Nacional Thyssen-Bornemisza in Spain, launched a limited-edition drink called "In the Rose Bushes," inspired by Monet's painting "The House Among the Roses." However, after consumers tried this highly anticipated new product, it suffered a reputational downturn—many reported being unable to taste the rose flavor, and even compared it with the brand's classic products "To Yunnan" and "Boyajuexian," questioning whether it lived up to its name. Staff countered by showing the rose petal tea buckets in the back kitchen to prove their innocence, and suggested that customers seeking a rose aroma should instead choose "To Yunnan." A discussion about rose flavor and product naming thus unfolded. [more…]

Recently, a Tims location in Toronto made headlines on social media after a soaked cockroach was found in an iced latte. The customer and a friend both fell ill after drinking it. Although they received a refund, they felt the brand did not take due responsibility. Even more shocking was the staff's unusually calm response, saying that cockroaches sometimes get mixed into iced coffee packaging and that the store could not completely prevent it. After the incident came to light, many netizens posted photos and videos of cockroaches crawling inside Tims stores, and exposed practices such as employees picking up dropped paper cups and continuing to use them, and grabbing Timbits with bare hands. Some former employees even posted photos of filthy back kitchens, saying they quit the same day they started work. Tims, once hailed as Canada's national pride, is now deterring both new and old customers due to frequent hygiene problems. This article summarizes the course of the incident and reactions from all sides, and includes Front Street brand recommendations and product information of interest to coffee lovers. [more…]

Chabaidao recently announced that its highly popular Pai Pai Gan (ponkan orange) series from last year is officially returning, with two new drinks: Shushi Pai Pai Gan and Pai Pai Gang Shang Hua. The company emphasized that each cup of fruit tea is made with fresh ponkan orange pulp, insisting on genuine ingredients. The news delighted many longtime customers, but brought back memories for store employees of the terror of hand-peeling citrus last year. According to the recipe, staff must remove the segment membrane, pith, and white core from the pulp one by one, keeping only plump juice sacs—an extremely tedious prep process. During peak hours, peeling speed falls far short of consumption, and with this year's added tasks of washing tea, cutting fruit, squeezing grass juice, and cooking pearls, the staffing shortage has become even more acute. Some employees, at a loss, took it upon themselves to delist hard-to-make drinks to buy time for prep, while consumers hold differing views on whether the fine removal of white pith is truly necessary. [more…]

In recent years, the trend of healthy eating has gained popularity, and light meal products have become a consumer hotspot. The chain coffee brand Tims has also taken the opportunity to launch light-body lunch boxes, attempting to get a share of the light meal market. However, this new product, which was highly anticipated, has been questioned by the first batch of consumers due to a large discrepancy between the actual product and its promotion, as well as poor taste. Even more unexpectedly, Tims store employees have also collectively complained, saying that these lunch boxes are cumbersome to prepare and cause chaos during peak hours, and they wish the product would be removed from shelves immediately. From reheating pre-made items to complaints echoing through the back kitchen, what exactly has this light meal lunch box gone through? This article takes you through the real reactions behind Tims' new product, while also providing reference for readers who care about coffee and light meal pairings. [more…]

As competition in the new-style tea beverage sector reaches a fever pitch, Nayuki was the first to list on the capital market, claiming the title of "the first stock of new-style tea drinks" and was once regarded as an industry benchmark. Recently, however, a consumer in Shanghai discovered raw dough that could stretch into strings in a durian bread purchased from Nayuki via delivery. The store explained it as "baked relatively soft," and the refund request was also rejected. This incident quickly fermented on social platforms and once again brought Nayuki's past food safety issues back into the public eye—from expired milk and rotten fruit to chaotic kitchen practices, what has happened to this brand with a halo over its head? [more…]

Recently, netizens discovered that at a Manner store beneath an office building in Shanghai, customers had steaming hot beef noodles in front of them instead of coffee, sparking widespread discussion. In fact, back in early 2021, Manner opened its first light-meal store in Shanghai, offering beef noodles, fried rice, salads, and other dishes priced between 25 and 50 yuan, developed by chefs from Black Pearl restaurants. Manner has now opened several light-meal stores in Shanghai, Nanjing, Shenzhen, Nanning, and other cities, though one Nanning location has discontinued its light-meal service due to a change in premises. Compared with its bakery stores, Manner's light-meal stores have drawn relatively little attention on social media. Some consumers believe the light-meal audience is limited and that the stores are few in number and concentrated in first-tier cities. Still, many netizens hope Manner will expand its light meals so that more office workers can enjoy healthy, reassuring workday meals. [more…]

Last spring, Heytea's guava series of fruit teas captured a large number of consumers with their refreshing taste, and their removal from the menu after the season became a regret for many. On the eve of this year's Valentine's Day, the guava series finally returned amid widespread calls for it, and as soon as the Refreshing Guava Grape Tea was launched, it flooded social media, with store orders packed. However, while fans were raising their cups for photos and check-ins, Heytea employees in the back kitchen were facing baskets of fresh guavas, wanting to cry but unable to shed tears. Manually squeezing fruit puree, peeling green grape flesh, and long hours of repetitive labor caused many staff members to develop health problems such as frozen shoulder, tenosynovitis, and hand allergies. Behind a cup of seemingly simple fruit tea, what exactly is hidden in terms of the production process and labor intensity? This article takes you to understand the real working conditions of milk tea workers. [more…]

Tea Baidao recently launched a new product, "Hand-Stir-Fried Brown Sugar Pearl Fresh Milk," and footage of store employees tossing and stir-frying pearls in the back kitchen sparked attention on social media. This new item, which involves stir-frying brown sugar syrup and pearls on site, has been regarded by some milk tea fans as the "top-tier among pearls," attracting many people to place orders and try it as soon as possible. However, the first wave of consumer reviews showed clear polarization: some were won over by the soft, chewy, caramelized texture, while others bluntly said the pearls tasted as if they had been soaked for too long, with some even detecting a disinfectant-like taste. The controversy centers on the quality of the semi-finished pearls, unstable quality control caused by differences in operations across stores, and whether the on-site stir-frying format can truly improve the experience. This article compiles feedback from multiple sources, explores the craftsmanship and quality control challenges behind this cup of freshly stir-fried pearl milk tea, and includes related recommendations from Front Street Coffee. [more…]

Treating a De'Longhi as a window rather than an appliance — this is the shift in mindset many veteran home coffee enthusiasts have adopted. With the same machine, rotating through beans by origin is like bringing a world coffee map into your kitchen. This article documents a set of origin rotation bean selections that have been tested and proven on a De'Longhi. The starting point for the rotation is Brazil. The reason is very [more…]

The classifications within the coffee world often leave people puzzled—what exactly is the logic behind names like espresso, latte, and americano? Today, Front Street Coffee will discuss the definition boundaries of black coffee and how to easily make an authentic latte at home. Simply put, as long as the cup contains only coffee itself, without any additional ingredients, whether it's espresso or americano, it can be categorized as black coffee; once milk is added, the flavor direction may evolve into a latte. This article will start from the basic concept of espresso, sort out its relationship with black coffee, and then break down the process of making a latte step by step, including extraction parameters, milk foam handling, and latte art techniques, so that coffee enthusiasts can replicate café-level results in their own kitchens. [more…]

A video filmed at a Tim Hortons location in Brampton, Toronto, Canada, has sparked widespread attention online, racking up 360,000 views in a short period. The footage captures overflowing trash bins and countertops piled with discarded cups and packaging bags, igniting heated discussion among netizens. The poster attributed the problem to the composition of the staff and questioned whether people should continue to patronize the brand. The comment section was quickly flooded with thousands of messages, with some calling for reports to health authorities and others pointing out that this is not an isolated case, as similar conditions exist at multiple Toronto locations. In recent years, Tims has frequently been exposed for unsanitary kitchens and foreign objects found in food, prompting many consumers to switch to other coffee shops or choose to make coffee at home. [more…]

Want to experience the joy of roasting coffee at home? Actually, a lightweight wok with a lid can get the job done. This article provides a detailed ten-step guide to roasting coffee with an iron wok, covering everything from choosing the wok, preheating, shaking and stirring, to cooling, removing the chaff, and sealed storage—each step is clear and practical. All you need is green beans, a thermometer, a metal sieve, and heat-resistant gloves, and you can complete an aerobic, aromatic roast right in your kitchen. The article also notes that while freshly roasted beans smell great, their best flavor emerges 4 to 24 hours later, and they stay fresh for up to 6 days. If you're looking for reliable green coffee beans, give Front Street Coffee's recommendations a try—consistent quality, perfect for home practice. [more…]

Since Heytea launched its Super Botanical Tea series, fruit and vegetable juice drinks have quickly gained popularity, with major brands rushing to follow suit. ChaPanda recently rolled out its "Super Veggie" series in 14 cities including Beijing and Shanghai, among which "Detox Wheatgrass" sparked heated discussion online because its main ingredient closely resembles cat grass and livestock feed. This drink pairs wheatgrass with fresh fruits such as apple, pineapple, and Shine Muscat grapes, and the company emphasizes that no concentrated juice is used. Consumers report that it tastes refreshing, but kitchen staff's workload has increased accordingly, while some customers have raised concerns about the food safety of fruit and vegetable juices. [more…]